{"id":782,"date":"2017-12-05T11:52:43","date_gmt":"2017-12-05T03:52:43","guid":{"rendered":"http:\/\/3d-universal.com\/en\/?post_type=cateschool&#038;p=782"},"modified":"2025-07-01T12:53:08","modified_gmt":"2025-07-01T04:53:08","slug":"3d-refund-policy","status":"publish","type":"cateschool","link":"https:\/\/3d-universal.com\/en\/cateschool\/3d-refund-policy","title":{"rendered":"What Is the Refund and Cancellation Policy?"},"content":{"rendered":"<p><!--more--><\/p>\n<h2 data-start=\"258\" data-end=\"304\">What Is the Refund and Cancellation Policy?<\/h2>\n<p data-start=\"306\" data-end=\"560\">At 3D ACADEMY, we understand that unexpected situations may arise. Our refund and cancellation policy is designed to be as fair and transparent as possible, while still maintaining the administrative processes and resources involved in school operations.<\/p>\n<hr data-start=\"562\" data-end=\"565\" \/>\n<h3 data-start=\"567\" data-end=\"607\">1. <strong data-start=\"577\" data-end=\"607\">Before Admission \/ Arrival<\/strong><\/h3>\n<p data-start=\"609\" data-end=\"779\">If you cancel your enrollment <strong data-start=\"639\" data-end=\"693\">at least 3 weeks prior to your scheduled departure<\/strong> (working days), you are eligible for a full refund of tuition and accommodation fees.<\/p>\n<ul data-start=\"781\" data-end=\"857\">\n<li data-start=\"781\" data-end=\"816\">\n<p data-start=\"783\" data-end=\"816\">\u2705 <strong data-start=\"785\" data-end=\"795\">Refund<\/strong>: 100% of paid fees<\/p>\n<\/li>\n<li data-start=\"817\" data-end=\"857\">\n<p data-start=\"819\" data-end=\"857\">\u274c <strong data-start=\"821\" data-end=\"841\">Registration Fee<\/strong>: Non-refundable<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"859\" data-end=\"862\" \/>\n<h3 data-start=\"864\" data-end=\"903\">2. <strong data-start=\"874\" data-end=\"903\">After Admission \/ Arrival<\/strong><\/h3>\n<p data-start=\"905\" data-end=\"990\">Once you have been admitted or have arrived at the school, the following rules apply:<\/p>\n<h4 data-start=\"992\" data-end=\"1021\">Non-Refundable Items:<\/h4>\n<ul data-start=\"1022\" data-end=\"1200\">\n<li data-start=\"1022\" data-end=\"1042\">\n<p data-start=\"1024\" data-end=\"1042\">Registration Fee<\/p>\n<\/li>\n<li data-start=\"1043\" data-end=\"1087\">\n<p data-start=\"1045\" data-end=\"1087\">SSP (Special Study Permit) issuance cost<\/p>\n<\/li>\n<li data-start=\"1088\" data-end=\"1138\">\n<p data-start=\"1090\" data-end=\"1138\">ACR I-Card (Alien Certificate of Registration)<\/p>\n<\/li>\n<li data-start=\"1139\" data-end=\"1162\">\n<p data-start=\"1141\" data-end=\"1162\">Visa Extension Fees<\/p>\n<\/li>\n<li data-start=\"1163\" data-end=\"1200\">\n<p data-start=\"1165\" data-end=\"1200\">Textbook and learning material fees<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1202\" data-end=\"1311\">These are considered administrative and government-related fees that are paid upfront and are non-refundable.<\/p>\n<h4 data-start=\"1313\" data-end=\"1342\"><strong data-start=\"1321\" data-end=\"1340\">Maintenance Fee<\/strong><\/h4>\n<p data-start=\"1343\" data-end=\"1433\">Refunds for the maintenance fee are processed <strong data-start=\"1389\" data-end=\"1432\">one week after the cancellation request<\/strong>.<\/p>\n<hr data-start=\"1435\" data-end=\"1438\" \/>\n<h3 data-start=\"1440\" data-end=\"1487\">3. <strong data-start=\"1450\" data-end=\"1487\">Tuition and Accommodation Refunds<\/strong><\/h3>\n<p data-start=\"1489\" data-end=\"1596\">Refunds for tuition and dormitory fees depend on how much of your program period has already been consumed:<\/p>\n<div class=\"_tableContainer_80l1q_1\">\n<div class=\"_tableWrapper_80l1q_14 group flex w-fit flex-col-reverse\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"1598\" data-end=\"1776\">\n<thead data-start=\"1598\" data-end=\"1633\">\n<tr data-start=\"1598\" data-end=\"1633\">\n<th data-start=\"1598\" data-end=\"1616\" data-col-size=\"sm\">Consumed Period<\/th>\n<th data-start=\"1616\" data-end=\"1633\" data-col-size=\"sm\">Refund Policy<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"1670\" data-end=\"1776\">\n<tr data-start=\"1670\" data-end=\"1732\">\n<td data-start=\"1670\" data-end=\"1688\" data-col-size=\"sm\">Less than 50%<\/td>\n<td data-col-size=\"sm\" data-start=\"1688\" data-end=\"1732\">30% refund of the remaining unused weeks<\/td>\n<\/tr>\n<tr data-start=\"1733\" data-end=\"1776\">\n<td data-start=\"1733\" data-end=\"1751\" data-col-size=\"sm\">More than 50%<\/td>\n<td data-col-size=\"sm\" data-start=\"1751\" data-end=\"1776\">\u274c No refund available<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"sticky end-(--thread-content-margin) h-0 self-end select-none\">\n<div class=\"absolute end-0 flex items-end\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<blockquote data-start=\"1778\" data-end=\"1858\">\n<p data-start=\"1780\" data-end=\"1858\"><em data-start=\"1780\" data-end=\"1858\">Note: The refund applies only to remaining weeks, not the total amount paid.<\/em><\/p>\n<\/blockquote>\n<hr data-start=\"1860\" data-end=\"1863\" \/>\n<h3 data-start=\"1865\" data-end=\"1900\">4. <strong data-start=\"1875\" data-end=\"1900\">Special Circumstances<\/strong><\/h3>\n<p data-start=\"1902\" data-end=\"1962\">In cases of serious and unavoidable personal issues such as:<\/p>\n<ul data-start=\"1963\" data-end=\"2038\">\n<li data-start=\"1963\" data-end=\"2001\">\n<p data-start=\"1965\" data-end=\"2001\">Major illness or medical emergency<\/p>\n<\/li>\n<li data-start=\"2002\" data-end=\"2038\">\n<p data-start=\"2004\" data-end=\"2038\">Family illness, accident, or death<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2040\" data-end=\"2278\">You may be eligible for a <strong data-start=\"2066\" data-end=\"2080\">50% refund<\/strong> of the unused portion of your tuition and accommodation, <strong data-start=\"2138\" data-end=\"2180\">regardless of how much time has passed<\/strong>.<br data-start=\"2181\" data-end=\"2184\" \/><strong data-start=\"2184\" data-end=\"2227\">Valid supporting documents are required<\/strong> (e.g., doctor\u2019s note, hospital certificate, etc.).<\/p>\n<hr data-start=\"2280\" data-end=\"2283\" \/>\n<h3 data-start=\"2285\" data-end=\"2325\">\u26d4 5. <strong data-start=\"2294\" data-end=\"2325\">Expulsion Due to Misconduct<\/strong><\/h3>\n<p data-start=\"2327\" data-end=\"2469\">Students who are <strong data-start=\"2344\" data-end=\"2398\">expelled due to serious violations of school rules<\/strong> or engage in <strong data-start=\"2412\" data-end=\"2432\">grave misconduct<\/strong> are <strong data-start=\"2437\" data-end=\"2468\">not eligible for any refund<\/strong>.<\/p>\n<hr data-start=\"2471\" data-end=\"2474\" \/>\n<h3 data-start=\"2476\" data-end=\"2540\">6. <strong data-start=\"2486\" data-end=\"2540\">Shortening the Study Period (Before Classes Begin)<\/strong><\/h3>\n<p data-start=\"2542\" data-end=\"2638\">If you decide to shorten your study duration <strong data-start=\"2587\" data-end=\"2637\">after enrollment but before your course starts<\/strong>:<\/p>\n<ul data-start=\"2640\" data-end=\"2763\">\n<li data-start=\"2640\" data-end=\"2703\">\n<p data-start=\"2642\" data-end=\"2703\">\u2705 You are eligible for a <strong data-start=\"2667\" data-end=\"2681\">50% refund<\/strong> of the unused weeks<\/p>\n<\/li>\n<li data-start=\"2704\" data-end=\"2763\">\n<p data-start=\"2706\" data-end=\"2763\">\u274c The other 50% of the remaining period is non-refundable<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2765\" data-end=\"2768\" \/>\n<h3 data-start=\"2770\" data-end=\"2801\">7. <strong data-start=\"2780\" data-end=\"2801\">Room Type Changes<\/strong><\/h3>\n<p data-start=\"2803\" data-end=\"2982\">Changing to a lower-cost room type (e.g., from a single to a double or triple room) is <strong data-start=\"2890\" data-end=\"2908\">non-refundable<\/strong>. However, you may switch back to a single room <strong data-start=\"2956\" data-end=\"2981\">if space is available<\/strong>.<\/p>\n<hr data-start=\"2984\" data-end=\"2987\" \/>\n<h3 data-start=\"2989\" data-end=\"3019\">\u26a0\ufe0f 8. <strong data-start=\"2999\" data-end=\"3019\">Transaction Fees<\/strong><\/h3>\n<p data-start=\"3021\" data-end=\"3180\">Any bank or transfer fees related to the refund process <strong data-start=\"3077\" data-end=\"3124\">will be deducted from the refundable amount<\/strong>. The student (client) is responsible for these charges.<\/p>\n<hr data-start=\"3182\" data-end=\"3185\" \/>\n","protected":false},"featured_media":0,"template":"","class_list":["post-782","cateschool","type-cateschool","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.6 (Yoast SEO v25.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Is the Refund and Cancellation Policy? - Study English at 3D ACADEMY, a Language School in Cebu, Philippines<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/3d-universal.com\/en\/cateschool\/3d-refund-policy\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Is the Refund and Cancellation Policy?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/3d-universal.com\/en\/cateschool\/3d-refund-policy\" \/>\n<meta property=\"og:site_name\" content=\"Study English at 3D ACADEMY, a Language School in Cebu, Philippines\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/3dUniversalEnglish\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-01T04:53:08+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/3d-universal.com\/en\/cateschool\/3d-refund-policy\",\"url\":\"https:\/\/3d-universal.com\/en\/cateschool\/3d-refund-policy\",\"name\":\"What Is the Refund and Cancellation Policy? - Study English at 3D ACADEMY, a Language School in Cebu, Philippines\",\"isPartOf\":{\"@id\":\"https:\/\/3d-universal.com\/en\/#website\"},\"datePublished\":\"2017-12-05T03:52:43+00:00\",\"dateModified\":\"2025-07-01T04:53:08+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/3d-universal.com\/en\/cateschool\/3d-refund-policy#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/3d-universal.com\/en\/cateschool\/3d-refund-policy\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/3d-universal.com\/en\/cateschool\/3d-refund-policy#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/3d-universal.com\/en\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What Is the Refund and Cancellation Policy?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/3d-universal.com\/en\/#website\",\"url\":\"https:\/\/3d-universal.com\/en\/\",\"name\":\"3D ACADEMY Philippines English School in Cebu\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/3d-universal.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/3d-universal.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/3d-universal.com\/en\/#organization\",\"name\":\"3D ACADEMY Philippines English School in Cebu\",\"url\":\"https:\/\/3d-universal.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/3d-universal.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/3d-universal.com\/en\/wp-content\/uploads\/2025\/06\/3d-new-logo.jpg\",\"contentUrl\":\"https:\/\/3d-universal.com\/en\/wp-content\/uploads\/2025\/06\/3d-new-logo.jpg\",\"width\":842,\"height\":932,\"caption\":\"3D ACADEMY Philippines English School in Cebu\"},\"image\":{\"@id\":\"https:\/\/3d-universal.com\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/3dUniversalEnglish\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"What Is the Refund and Cancellation Policy? - Study English at 3D ACADEMY, a Language School in Cebu, Philippines","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/3d-universal.com\/en\/cateschool\/3d-refund-policy","og_locale":"en_US","og_type":"article","og_title":"What Is the Refund and Cancellation Policy?","og_url":"https:\/\/3d-universal.com\/en\/cateschool\/3d-refund-policy","og_site_name":"Study English at 3D ACADEMY, a Language School in Cebu, Philippines","article_publisher":"https:\/\/www.facebook.com\/3dUniversalEnglish","article_modified_time":"2025-07-01T04:53:08+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/3d-universal.com\/en\/cateschool\/3d-refund-policy","url":"https:\/\/3d-universal.com\/en\/cateschool\/3d-refund-policy","name":"What Is the Refund and Cancellation Policy? - Study English at 3D ACADEMY, a Language School in Cebu, Philippines","isPartOf":{"@id":"https:\/\/3d-universal.com\/en\/#website"},"datePublished":"2017-12-05T03:52:43+00:00","dateModified":"2025-07-01T04:53:08+00:00","breadcrumb":{"@id":"https:\/\/3d-universal.com\/en\/cateschool\/3d-refund-policy#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/3d-universal.com\/en\/cateschool\/3d-refund-policy"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/3d-universal.com\/en\/cateschool\/3d-refund-policy#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/3d-universal.com\/en"},{"@type":"ListItem","position":2,"name":"What Is the Refund and Cancellation Policy?"}]},{"@type":"WebSite","@id":"https:\/\/3d-universal.com\/en\/#website","url":"https:\/\/3d-universal.com\/en\/","name":"3D ACADEMY Philippines English School in Cebu","description":"","publisher":{"@id":"https:\/\/3d-universal.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/3d-universal.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/3d-universal.com\/en\/#organization","name":"3D ACADEMY Philippines English School in Cebu","url":"https:\/\/3d-universal.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/3d-universal.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/3d-universal.com\/en\/wp-content\/uploads\/2025\/06\/3d-new-logo.jpg","contentUrl":"https:\/\/3d-universal.com\/en\/wp-content\/uploads\/2025\/06\/3d-new-logo.jpg","width":842,"height":932,"caption":"3D ACADEMY Philippines English School in Cebu"},"image":{"@id":"https:\/\/3d-universal.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/3dUniversalEnglish"]}]}},"taxonomy_info":[],"featured_image_src_large":false,"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/3d-universal.com\/en\/wp-json\/wp\/v2\/cateschool\/782","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3d-universal.com\/en\/wp-json\/wp\/v2\/cateschool"}],"about":[{"href":"https:\/\/3d-universal.com\/en\/wp-json\/wp\/v2\/types\/cateschool"}],"wp:attachment":[{"href":"https:\/\/3d-universal.com\/en\/wp-json\/wp\/v2\/media?parent=782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}