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A Complete Guide to Staying Connected While Living or Traveling in Japan
Japan is known for its cutting-edge technology, but for many foreigners, getting a mobile phone plan in Japan can feel anything but futuristic. The language barrier, complex contract systems, and unfamiliar providers make choosing a plan overwhelming—especially for short-term residents, students, digital nomads, or long-term expats.
This guide will walk you through everything you need to know: from the types of plans available, to the best mobile providers for foreigners, SIM vs. eSIM options, and key tips to avoid common traps. Whether you’re here for a month or a lifetime, this article will help you find the best plan to stay connected.
Japan’s mobile market is dominated by three major carriers:
NTT Docomo
SoftBank
au by KDDI
These are known as the “Big Three,” offering nationwide coverage and high-quality service—but often at a high price and with complex contract terms.
Then there are MVNOs (Mobile Virtual Network Operators)—smaller providers that lease networks from the big carriers. These include:
Rakuten Mobile (now a major carrier itself)
LINEMO
IIJmio
povo
b-mobile
Sakura Mobile
Mobal
These MVNOs often offer better flexibility, cheaper rates, and English-language support.
This article is designed for:
Short-term travelers (1 week to 3 months)
Students studying in Japan
Long-term foreign residents and expats
Digital nomads and freelancers
Business travelers or interns
Tourists looking for easy data SIMs
When choosing a mobile plan in Japan, consider:
Feature | Importance for Foreigners |
---|---|
Contract Flexibility | High (avoid 2-year contracts) |
English Support | Essential for non-Japanese speakers |
Data Allowance | Moderate to high for work/streaming |
Airport Pickup | Helpful for short stays |
No Activation Fee | Avoid hidden charges |
Easy Cancellation | Especially for short-term users |
SIM/eSIM Options | Flexibility for newer phones |
Plans: SIM and Wi-Fi rental (7–90 days)
English support: Full
Network: Docomo
Pros: Airport pickup, no Japanese required
Price: ¥3,980 for 15 days (4GB/day plan)
Plans: Pocket Wi-Fi & data SIM
Good for: Groups and families
Pros: Rent without address, return by mail
Cons: No voice calls
Plan: Tourist SIM with voice and data
No contract: Yes
Shipping: Airport or hotel delivery
English support: Excellent
Best for: Tourists who want phone + data with English service
Plan: Unlimited data (in Rakuten area), free calls with Rakuten Link
Price: ¥0–¥3,278/month (based on usage)
Contract: No lock-in
English site: Available
Note: Limited coverage in rural areas
Parent: SoftBank
Plans:
Mini (3GB): ¥990
Standard (20GB): ¥2,728
Contract: None
App: Manage plan via LINE app
Support: Basic English available
Plans: From ¥850/month (2GB)
Data-only or voice SIMs
SIM delivery: Yes
Notes: Japanese form required but manageable
Unique model: Base plan is ¥0/month, and you buy “top-up” data (e.g., 20GB for ¥2,700)
Highly customizable
eSIM available
Great for: Digital nomads who move around or use Wi-Fi mostly
Long-term plan
Includes calls, texts, and data
No Japanese address needed
English support: Full
Cancel anytime: Yes
Type: eSIM data-only
For unlocked phones only
Great for: Tech-savvy users with no time to pick up a SIM
Country-specific and regional plans available
Contract Type | Pros | Cons |
---|---|---|
Contract (Big 3) | Strong network, phone bundling | Requires long stay, cancellation penalties, Japanese required |
No Contract (MVNO, eSIM) | Flexible, easier for foreigners | May have slower data speeds during peak hours |
For most foreigners, no-contract MVNO or eSIMs are ideal.
Your phone must be unlocked
Compatible with Japanese LTE/4G bands (especially Band 1, 3, 19)
iPhone XS or later
Google Pixel 4 and newer
Samsung Galaxy S20 and up
Tip: Always check your device specs before choosing an eSIM.
Narita, Haneda, and Kansai airports have SIM/eSIM vending machines
Brands: Sakura Mobile, Mobal, JAL ABC
English sites (e.g., Mobal, Rakuten) allow delivery to your hotel, home, or convenience store
Bic Camera, Yodobashi Camera offer SIM plans with ID and residence card
Most Japanese mobile plans still include phone numbers and SMS, but many foreigners rely on:
LINE (popular in Japan)
Zoom / Skype
Email / Slack
Unless you need a local number for work, a data-only SIM is sufficient.
Yes—this is called MNP (Mobile Number Portability). However:
Requires MNP reservation from your old provider
Some carriers charge a transfer fee
Not available for tourist SIMs or short-term plans
Fee Type | Description |
---|---|
Activation fee | Usually ¥3,000 for new contracts |
SIM re-issue fee | If you lose your SIM card |
Cancellation fee | Still exists on some long-term contracts |
Data overage | Charges for exceeding your monthly limit |
Always read the fine print—even English-friendly sites may bury fees in the terms.
Use Case | Best Plan |
---|---|
1-week Tourist | Sakura Mobile SIM / Pocket WiFi |
Student (6+ months) | LINEMO 20GB or Rakuten |
Freelancer / Nomad | povo 2.0 + eSIM |
Business Traveler | Mobal SIM with calls |
Remote Worker | Rakuten + home Wi-Fi |
Family | Pocket WiFi rental or family MVNO bundle |
Use public Wi-Fi cautiously—install a VPN for security
Always carry a backup power bank
Keep your passport when picking up SIMs in stores
Enable data-saving mode in apps like Instagram, TikTok
If in rural areas, choose Docomo-based providers
The Japanese mobile scene may seem overwhelming at first, but there’s never been a better time to find an affordable, foreigner-friendly mobile plan. Whether you’re here for a few days or a few years, there’s a plan that fits your needs and budget.
Focus on flexibility, English support, and avoiding contracts if you’re not staying long. MVNOs and eSIM services have made it easier than ever to get online in Japan—no Japanese required.
Happy calling, streaming, and roaming!
Yes, foreigners with a valid visa and residence card can get a SIM card in Japan. Tourists can also get prepaid SIMs or rent pocket Wi-Fi devices.
Sakura Mobile, Mobal, Rakuten Mobile, and LINEMO are popular choices due to English support and flexible plans.
Yes, as long as your phone is unlocked and supports Japanese LTE bands (especially Band 1, 3, 8, 18, 19).
Some providers require a Japanese address, but others like Mobal or Sakura Mobile allow passport-only registration.
Yes, many providers like povo, Rakuten, and Airalo offer eSIM options for compatible smartphones.
No, it’s not always required. Some banks or large carriers might ask for it, but many mobile services only need your residence card and passport.
Prices range from ¥990/month (3GB with LINEMO) to ¥3,000+ for unlimited data with major carriers.
Data-only SIMs are widely available and usually cheaper. Ideal for tourists or digital nomads using apps like WhatsApp or LINE.
Yes. Japan offers MNP (Mobile Number Portability), but you’ll need to request a code from your old provider and may pay a small fee.
Some providers charge activation or cancellation fees. Always read the terms before signing up.
Yes, if you’re on a no-contract plan. Traditional 2-year contracts often include cancellation penalties.
Yes. Major airports like Narita and Haneda have SIM vending machines and rental counters with English support.
MVNOs use the networks of major carriers but offer cheaper, no-contract plans—often with slower speeds during peak times.
Some do, like Rakuten Mobile or SoftBank’s premium plans. Most MVNOs have capped data and throttle speeds after limits.
LINE is the most popular messaging app in Japan. WhatsApp, Zoom, and Messenger are also commonly used by foreigners.