Yes, online consultations and orientations are available at 3D ACADEMY to help students prepare before coming to Cebu. However, please note that these services are currently offered only in four languages: English, Japanese, Arabic, and Chinese.
Why Online Consultations Matter
Studying abroad is a big step, and we know you may have many questions before making your decision or finalizing your plans. That’s why we offer online support services to guide you through everything from course selection and visa procedures to arrival tips and packing advice.
Online consultations are especially helpful if:
- You want to understand which course suits your goals
- You’re comparing accommodation types and room availability
- You need help with travel planning or pre-departure logistics
- You’re a parent or guardian with safety-related questions
- You simply want to speak with someone before committing
What Online Consultations Include
Our online consultation is a live, one-on-one session with a 3D ACADEMY representative. During the session, we can provide:
- A brief school introduction and program overview
- Help choosing the right course and duration
- Explanation of tuition, fees, and discounts
- Accommodation options (on-campus dorms or walk-in)
- Visa requirements and immigration guidelines
- Guidance on airport pickup and check-in procedure
- Time for Q&A—ask us anything!
Sessions are typically 20–30 minutes and can be done via Zoom, Google Meet, or Messenger Video depending on your preference.
Pre-Departure Orientation (Online)
In addition to consultations, we also offer a detailed online orientation session for students who have already completed their application and confirmed their booking. This session helps students feel more prepared and confident before they arrive in the Philippines.
Our online orientation covers:
- What to bring and what to expect on arrival
- How to go through Cebu airport and find your pickup staff
- Daily schedule, class formats, and placement test info
- Dormitory rules, meals, laundry, and safety tips
- Emergency contact numbers and how to reach staff
This is also a great opportunity for students to ask last-minute questions and ensure they are fully prepared.
️ Language Availability
To maintain quality and clarity, our online consultation and orientation services are currently offered only in the following languages:
- English: Available for all students worldwide
- Japanese: Available through our native Japanese coordinators
- Arabic: Available through our Middle East representative
- Chinese: Available for students from China, Taiwan, and Hong Kong
If your native language is not supported, we recommend using English for the session, or bringing a friend or family member to help with translation.
How to Book an Online Consultation
Booking a session is easy and free. Simply follow these steps:
- Contact us via email (info@3d-universal.com) or message us on WhatsApp, LINE, or Messenger
- Let us know your preferred date, time, and language
- We’ll confirm your session and send a meeting link
- Prepare your questions and join the call!
We recommend booking at least 1–2 days in advance so we can assign the right coordinator for your session.
Communication Tools We Use
Depending on your device and internet connection, we offer flexible platforms for consultation:
- Zoom (recommended for high-quality video)
- Google Meet (simple and browser-based)
- Messenger Video (great for mobile users)
- LINE or WhatsApp Call (for audio-based quick chats)
For Parents and Guardians
We understand that parents—especially of minors or junior students—may have concerns about safety, supervision, health care, and daily routines. Our coordinators are happy to conduct separate online sessions with parents in Japanese, Chinese, or Arabic to explain:
- School rules and student responsibilities
- Safety and emergency procedures
- Health care and nearby hospital information
- How to stay in touch with your child
We also provide digital brochures and orientation PDFs upon request.
For Students Who Are Nervous
If this is your first time studying abroad, don’t worry. Many students feel anxious before arriving—but after one quick online session, they often feel much more confident and excited. You can meet a friendly face from our team, hear their voice, and ask any questions in a relaxed, supportive setting.
You are never alone—3D ACADEMY is here to support you even before you arrive.
Benefits of Online Orientation
Students who attend our online orientation report:
- Fewer surprises and more confidence at the airport
- Faster adjustment to campus life and schedules
- Better understanding of what to expect in class
- Stronger communication with staff from day one
It’s a small step that makes a big difference in your study abroad experience.
Final Note
Yes, 3D ACADEMY offers online consultations and orientations to help you feel informed, supported, and ready before you begin your English journey in Cebu. While we currently provide these services only in English, Japanese, Arabic, and Chinese, we do our best to assist all students regardless of background or language ability.
Reach out to us any time—we’re happy to meet you online before we meet you in Cebu!
About 3D ACADEMY
3D ACADEMY is a well-established English language school located inside JY Square Mall in Lahug, Cebu City, Philippines. Since 2002, we have welcomed over 20,000 students from more than 50 countries, offering high-quality English education in a friendly, safe, and multicultural environment.
Our Mission
Our mission is to provide affordable and effective English education for international students of all ages and backgrounds. We focus on practical communication skills, cultural exchange, and personal growth through immersive learning experiences. Whether you’re learning for work, study, travel, or self-improvement, we’re here to help you succeed.
Location & Facilities
Our campus is located inside JY Square Mall—a central and convenient area in Lahug, just a few minutes from Cebu IT Park. This location provides easy access to restaurants, supermarkets, cafes, gyms, and transportation. The school features air-conditioned classrooms, on-site dormitories, a cafeteria, study lounges, and 24/7 security for your comfort and safety.
Programs We Offer
3D ACADEMY provides a variety of English programs designed to suit different learning goals:
- General ESL: Improve your speaking, listening, grammar, and vocabulary.
- Business English: Learn how to communicate effectively in professional settings.
- IELTS & TOEFL Preparation: Prepare for international exams with expert teachers.
- Power ESL / Intensive: More one-on-one classes for faster progress.
- Family & Junior Courses: Special support for parents and children studying together.
Why Choose Us?
- Daily one-on-one classes for personalized learning
- All-inclusive packages with meals, laundry, and accommodation
- Multilingual staff (English, Japanese, Korean, Vietnamese, Chinese)
- International community of students and friendly atmosphere
- Affordable tuition and flexible course durations
Start Your Journey
At 3D ACADEMY, we believe English can change your life. Whether you stay for one week or several months, our team will support you every step of the way—from online consultation to airport pickup and graduation. Come study with us in Cebu and experience language learning in a global and supportive environment.
We look forward to welcoming you to the 3D ACADEMY family!
