How to Talk to Flight Attendants in English

Traveling by air can feel stressful, especially if English is not your first language. One of the most common situations travelers face is talking with flight attendants. Whether you need help with your seat, want to order food, or have a special request, knowing the right English phrases will make your flight smoother and more comfortable.

In this guide, we will cover useful phrases, polite expressions, and common scenarios where you will interact with flight attendants. By the end, you will feel confident speaking to cabin crew in English on your next trip.

Why Communication with Flight Attendants Matters

Flight attendants are there to keep passengers safe, comfortable, and informed. They help with boarding, give safety instructions, serve meals and drinks, and answer questions during the flight. If you can communicate clearly with them, you will avoid misunderstandings and have a better travel experience.

Politeness is especially important in air travel. Saying please and thank you goes a long way. Using short, clear sentences in English also helps flight attendants understand you quickly.

Basic Polite Expressions

Here are some useful polite phrases you can use with flight attendants:

• Excuse me – to get their attention.

• Could you please… – polite way to make a request.

• Thank you very much – to show appreciation.

• Sorry to bother you – when you ask for something during the flight.

• I’d like… – for ordering or requesting something.

Example:

• “Excuse me, could you please bring me some water?”

• “Thank you very much for your help.”

Common Situations and Useful Phrases

1. Asking About Your Seat

Sometimes you may need to check your seat number or ask for a change.

• “Excuse me, is this seat 21A?”

• “Could you help me find my seat?”

• “Is it possible to change to an aisle seat/window seat?”

2. Requesting Food and Drinks

Meal service is one of the most common times you will talk to flight attendants.

• “What meals are available?”

• “Could I have the chicken, please?”

• “Can I get some water/juice/coffee, please?”

• “Could I have another blanket, please?”

• “Do you have vegetarian options?”

Example:

• “Excuse me, could I get some coffee with milk, please?”

3. Asking for Assistance

During the flight, you might need help with your belongings, comfort, or health.

• “Could you help me put this bag in the overhead compartment?”

• “My seatbelt is broken. Could you check it, please?”

• “I’m not feeling well. Could you bring me some water?”

• “Could I have some motion sickness medicine?”

• “The screen is not working. Could you assist me?”

4. Safety-Related Questions

Safety is the top priority on any flight. If you are unsure, don’t hesitate to ask.

• “Where is the nearest emergency exit?”

• “How do I use this life vest?”

• “Could you explain how to buckle the seatbelt?”

These are usually covered in the safety demonstration, but asking questions is always okay.

5. During Takeoff and Landing

At these times, flight attendants will give clear instructions. Some phrases you may need:

• “Do I need to turn off my phone now?”

• “Can I use headphones during takeoff?”

• “Should I put my seat upright?”

• “Is it okay to use the restroom before landing?”

6. Special Requests

If you have dietary restrictions, children, or other needs, here are some phrases:

• “I ordered a vegetarian meal. Could you check for me?”

• “Could I have some warm water for baby milk?”

• “Do you have a pillow or extra blanket?”

• “Could you let me know when we are about to land?”

7. Handling Problems Politely

Sometimes issues arise, like a seat problem or a noisy passenger. Stay calm and polite.

• “Excuse me, my seat won’t recline. Could you help?”

• “The passenger next to me is very loud. Could you do something?”

• “There seems to be something wrong with my entertainment screen.”

Polite language helps flight attendants handle the situation smoothly.

8. After Landing

You may still need to ask for help after the flight.

• “Could you tell me which gate is for connecting flights?”

• “Where is the baggage claim area?”

• “Can I stay seated until the crowd gets smaller?”

Tips for Speaking Clearly in English

1. Speak slowly – Flight attendants are trained to understand many accents.

2. Use simple words – Instead of long sentences, use short, direct requests.

3. Be polite – Always add please and thank you.

4. Use gestures if needed – Pointing or showing can help if words are not enough.

5. Learn key vocabulary before flying – Practice words like seatbelt, blanket, aisle, water, chicken.

Sample Dialogues

Here are short conversations you might have with a flight attendant:

Ordering a drink

• Passenger: “Excuse me, could I have some orange juice, please?”

• Flight attendant: “Of course. Would you like ice?”

• Passenger: “No, thank you.”

Asking for help with luggage

• Passenger: “Excuse me, this bag is too heavy. Could you help me put it in the overhead bin?”

• Flight attendant: “Sure, I’ll help you.”

• Passenger: “Thank you very much.”

Feeling sick

• Passenger: “Excuse me, I’m not feeling well. Could I have some medicine?”

• Flight attendant: “Yes, I’ll bring some for you right away.”

• Passenger: “Thank you.”

Cultural Notes

• In many cultures, passengers may speak directly or casually. On international flights, English communication is usually polite and professional.

• Smiling and saying thank you is always appreciated.

• If you don’t understand, it is okay to say: “Sorry, could you repeat that slowly?”

Final Thoughts

Talking to flight attendants in English doesn’t need to be stressful. By learning simple polite phrases and practicing common situations, you can handle any flight with confidence. Remember: clear, polite communication is the key to a smooth journey.

So next time you board a plane, don’t worry—just smile, say excuse me, and speak with confidence. Flight attendants are there to help you, and with these phrases, you will be ready.

FAQ:How to Talk to Flight Attendants in English

What’s the most polite way to get a flight attendant’s attention?

Use a friendly opener and keep it brief: “Excuse me,” or “Sorry to bother you.” If the aisle is busy, press the call button once and wait. When the attendant arrives, state your request clearly: “Could I please have some water?” Finish with “Thank you.” Politeness speeds up help.

How should I start a request in English if I’m not confident?

Use simple, reliable frames: “Could I please…,” “May I have…,” or “Would you mind….” Keep sentences short, avoid slang, and add key nouns: “Could I please have a blanket?” If you struggle, show the item or point to the menu. Calm, slow speech helps understanding.

Is it okay to use the call button, and when should I press it?

Yes, the call button is for assistance between services—water, a medical concern, a broken seatbelt, or a safety issue. Press it once and wait. Avoid repeatedly pressing, and don’t use it during the safety demo, turbulence, or takeoff/landing unless it’s urgent. Turn it off if help arrives quickly.

What phrases help when ordering food or drinks?

Try: “What options do you have?” “I’d like the chicken, please.” “Could I get water/coffee/tea?” “No ice, please.” “With milk, please.” If items run out, say, “If chicken is unavailable, the pasta is fine.” Keep your tone flexible and appreciative to make service smoother for everyone.

How do I ask about special meals or dietary restrictions?

Before service: “I pre-ordered a vegetarian/gluten-free/halal meal—could you confirm it?” If you didn’t pre-order: “Do you have any vegetarian options available?” For allergies, be specific: “I have a peanut allergy. Is this meal safe for me?” Clear, early communication gives the crew time to assist.

What should I say if I feel unwell during the flight?

Signal early: “Excuse me, I’m not feeling well.” Add symptoms: “I’m dizzy/nauseous.” Ask directly: “Could I have water or a sickness bag?” If you need medicine: “Do you have any basic medication?” The crew can monitor you, move you to a calmer seat, or call for medical support if needed.

How do I request help with overhead bins or heavy bags?

Say: “This bag is heavy—could you please help lift it?” Point out your seat or bin if needed. Avoid lifting beyond your ability; the aisle is cramped and safety matters. For retrieval, wait until the seatbelt sign is off and ask: “May I take my bag now?”

What’s the best way to ask for a seat change?

Be realistic and polite: “If there’s an empty aisle/window seat, could I please move?” Understand that seats may be restricted for safety, weight balance, or fare class. If the answer is no, accept it graciously. Ask again later only if the cabin clearly has open seats.

How can I communicate when I don’t know a word in English?

Use simple synonyms and gestures. Describe the function: “The thing for the neck (neck pillow).” Show the screen or point to the item in the seat pocket. You can also write a keyword on your phone. Try: “Sorry, I don’t know the word. Can I show you?”

What should I say if my screen, light, or seat won’t work?

Report the issue clearly: “My screen isn’t working,” or “My seat won’t recline.” Add your seat number if the cabin is busy. Ask for alternatives: “Is there another seat available?” or “Can you reset the system?” Patience helps because resets and checks can take time.

How do I ask about using the restroom during takeoff, landing, or turbulence?

When the seatbelt sign is on, ask first: “Is it okay to use the restroom now?” If the answer is no, say “I understand” and wait. During turbulence, safety comes first. If it’s urgent, explain briefly: “It’s urgent—what should I do?” Follow the crew’s instructions promptly.

What phrases help with temperature, blankets, and pillows?

Try: “It’s quite cold. Could I have a blanket, please?” or “Do you have an extra pillow?” For temperature, ask for small adjustments: “Is it possible to reduce the airflow here?” Bring layers and socks for comfort; supplies may be limited on full flights, so ask early.

How do I handle noise or disruptive behavior near me?

Avoid confrontation. Ask the crew discreetly: “The noise is a bit loud in my row—could you help?” or “The passenger behind me keeps pushing my seat—what can we do?” The crew can mediate, reseat you, or set expectations. Stay calm; safety and de-escalation are priorities.

What’s the polite way to request water outside of meal service?

It’s a common request. Say: “Could I have a cup of water, please?” or “May I get a bottle of water if available?” If you hydrate often, ask efficiently: “When you have a moment, may I have two cups?” Avoid blocking the galley; use the call button or wait in the aisle.

How can I ask about connections, gates, or arrival times?

Use direct questions: “Could you tell me our arrival time?” “Do you have the gate number for the Manila connection?” The crew may have limited real-time info; they might suggest checking the app or monitors after landing. Thank them even if the answer is uncertain or changes.

What should I say if I need to store medication, a stroller, or a special device?

State the item and requirement: “I’m carrying insulin—can it stay at my seat?” “I have a compact stroller—where should I store it?” “This is a medical device—may I keep it powered?” The crew will follow safety rules and help you stow or access items appropriately.

Can I request an upgrade or a better seat from the crew?

You can ask, but upgrades usually follow airline rules and are processed at the gate. Try: “If any economy seats with more legroom open up, could you let me know?” Keep expectations modest. Crew cannot override policies mid-flight, but they can note availability if allowed.

How should I phrase a complaint without sounding rude?

Describe the problem, impact, and a reasonable request: “My tray table is broken, and I can’t eat comfortably. Is there a fix or another seat?” Keep your tone calm and specific. Thank the crew for any attempt to help. For formal complaints, contact customer service after landing.

What if I have a baby or young child—what can I ask for?

Ask early: “Could we get a bassinet if available?” “May I have warm water for formula?” “Do you have kid-friendly meals or extra napkins?” The crew will guide you on safe times to stand, change diapers, and use bassinets. Be prepared for takeoff/landing restrictions.

How do I request earphones, earplugs, or an eye mask?

Ask simply: “Do you have headphones/earplugs/eye masks available?” Some airlines provide them free; others sell kits. If sold out, the crew can suggest alternatives (lowering the screen brightness, adjusting the air vent). Having your own backup is always a good idea.

What should I say during turbulence or when I feel anxious?

Signal calmly: “I’m a bit nervous during turbulence—could you reassure me?” or “Is this normal?” The crew can explain seatbelt rules and expected duration. Focus on instructions: keep your belt fastened, stow loose items, and avoid the aisle until the sign is off.

How can I ask about Wi-Fi, power outlets, or USB ports?

Be specific: “Is Wi-Fi available on this flight?” “Where is the power outlet?” “How do I connect?” Crew may provide a portal or instruction card. If the system fails, they can reset it or advise alternatives. Connectivity varies by aircraft and route, so manage expectations.

What’s the etiquette for swapping seats with another passenger?

Ask politely and propose a fair trade: “Would you be willing to switch to 23C so I can sit with my partner? It’s also an aisle seat.” If the other passenger declines, accept it. The crew can sometimes help coordinate, but they cannot force a swap. Courtesy keeps goodwill.

How do I ask about paying for snacks, drinks, or duty-free items?

Say: “Are snacks complimentary or for purchase?” “What payment methods do you accept?” Have a card ready; many airlines are cashless. Clarify prices before ordering and keep your receipt. If a cart passes quickly, press the call button once and ask to purchase when convenient.

What should I do if service is delayed or my row was missed?

It happens in busy cabins. Use a gentle nudge: “I think our row may have been missed—could we order when you’re ready?” Avoid sounding accusatory. The crew will circle back as soon as possible. Staying patient often results in faster, friendlier assistance.

How do I communicate during landing and deplaning?

Follow announcements and keep requests minimal during final checks. After landing: “Which carousel is baggage claim?” “Where are transit counters?” Wait for the seatbelt sign, retrieve items carefully, and thank the crew as you exit. A simple “Thank you for the flight” is appreciated.

Which short phrases are most useful to memorize?

“Excuse me.” “Could I please have…?” “May I ask a question?” “Is it possible to change seats?” “I’m not feeling well.” “Thank you for your help.” These core lines cover most needs. Combine them with clear nouns (water, blanket, aisle seat) and you’ll communicate effectively.

Any cultural tips for speaking with flight attendants?

Be concise, calm, and respectful. Use “please” and “thank you,” avoid interrupting safety tasks, and accept no when policies prevent a request. Remember that crew follow strict rules to protect everyone. A friendly tone and patience create a positive experience for you and the team.