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Daily English Day 27: Doctor and Hospital English

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Daily English Day 27: Doctor and Hospital English

Visiting a doctor or hospital can be stressful, especially if you are in another country where English is not your first language. Knowing the right vocabulary and expressions will help you explain your symptoms, understand the doctor’s advice, and feel more confident during your visit. In this lesson, we will learn essential phrases, common dialogues, and practical tips for communicating effectively in medical situations.


1. Key Vocabulary

Here are some important words and phrases you should know:

  • Doctor / Physician – the medical professional who examines you.

  • Nurse – assists the doctor and cares for patients.

  • Patient – the person receiving medical care.

  • Clinic – a small medical facility, usually for check-ups.

  • Hospital – a larger medical center, often for emergencies or surgeries.

  • Emergency Room (ER) – where urgent or life-threatening cases are treated.

  • Appointment – scheduled time to see the doctor.

  • Receptionist – the staff member who helps with registration and scheduling.

  • Prescription – a written order for medicine.

  • Pharmacy / Drugstore – where you buy medicine.

  • Check-up – a routine medical examination.

  • Symptoms – physical signs of illness (e.g., fever, headache).

  • Diagnosis – the doctor’s explanation of what is wrong.

  • Treatment – the care you receive to get better.

  • Operation / Surgery – medical procedure to fix a health problem.


2. Useful Expressions

At the Reception

  • “I’d like to see a doctor, please.”

  • “Do I need an appointment?”

  • “I have an appointment at 10 AM.”

  • “I need to see a doctor urgently.”

Talking About Symptoms

  • “I have a fever.”

  • “I feel dizzy.”

  • “I have a sore throat and a cough.”

  • “My stomach hurts.”

  • “I feel weak and tired.”

  • “I’ve been vomiting.”

  • “I have a rash on my arm.”

Doctor’s Questions

  • “How long have you had these symptoms?”

  • “Do you have any allergies?”

  • “Are you taking any medication?”

  • “Have you had this problem before?”

  • “Does it hurt when I press here?”

At the Pharmacy

  • “I need to fill this prescription.”

  • “How often should I take this medicine?”

  • “Should I take it before or after meals?”

  • “Are there any side effects?”


3. Common Situations and Dialogues

A. Making an Appointment

Patient: Hello, I’d like to make an appointment with a doctor.
Receptionist: Sure, what seems to be the problem?
Patient: I’ve been coughing for a week.
Receptionist: We have an opening tomorrow at 2 PM. Is that okay?
Patient: Yes, thank you.

B. Seeing the Doctor

Doctor: Good afternoon. What brings you in today?
Patient: I’ve had a headache and sore throat for three days.
Doctor: Do you also have a fever?
Patient: Yes, around 38 degrees.
Doctor: It looks like you have the flu. I’ll prescribe some medicine. Please rest and drink plenty of fluids.

C. At the Pharmacy

Pharmacist: Hello, can I help you?
Patient: Yes, I need to fill this prescription.
Pharmacist: Take one tablet three times a day after meals.
Patient: Thank you.


4. Emergency English

In an emergency, you may need to call for help. These phrases are essential:

  • “Call an ambulance!”

  • “Please help, it’s an emergency!”

  • “I can’t breathe.”

  • “He/She is unconscious.”

  • “I think I broke my leg.”

  • “There’s been an accident.”

If you are abroad, make sure you know the local emergency number (for example, 911 in the US, 112 in Europe, 119 in Japan, 911 in the Philippines).


5. Cultural Notes

  • In many countries, you must register at the hospital reception before seeing a doctor.

  • Health insurance may be required. Always bring your insurance card if you have one.

  • Doctors usually write prescriptions that must be filled at a pharmacy, not inside the hospital (except in some countries).

  • Be honest about your symptoms and lifestyle; it helps the doctor make the right diagnosis.


6. Practice Exercise

Try role-playing these dialogues with a friend or practicing them aloud:

  1. Calling for an Appointment

    • “Hello, I’d like to see a doctor. I’ve been feeling unwell.”

  2. Explaining Symptoms

    • “I have a sharp pain in my lower back when I sit down.”

  3. At the Pharmacy

    • “Can you explain how to take this medicine?”

  4. Emergency Situation

    • “Please hurry! My friend is not breathing!”


7. Listening and Speaking Tips

  • When speaking with medical staff, speak slowly and clearly.

  • If you don’t understand, say:

    • “Could you repeat that, please?”

    • “Can you explain it more simply?”

  • Carry a small notebook to write down important instructions.

  • You can also use a translation app if you get confused, but learning these phrases will make you more independent.


8. Review and Summary

In today’s lesson, we covered:

  • Key vocabulary for doctor and hospital visits.

  • Useful expressions to explain symptoms and understand instructions.

  • Example dialogues for making appointments, visiting a doctor, and going to a pharmacy.

  • Emergency phrases for urgent situations.

  • Cultural notes and practical tips for healthcare in English-speaking contexts.

By practicing these, you will be ready to handle most common medical situations in English with confidence.


9. Extended Vocabulary (For Advanced Learners)

If you want to expand your medical English further, here are some advanced terms:

  • Blood test – medical test using a sample of blood.

  • X-ray / MRI / CT scan – imaging techniques to see inside the body.

  • Vaccination / Immunization – injection to prevent disease.

  • Anesthesia – medicine that makes you sleep or feel no pain during surgery.

  • Recovery room – where patients rest after surgery.

  • Medical record – the history of your health and treatments.

  • Chronic illness – a long-term health condition (e.g., diabetes).

  • Prescription refill – getting more medicine after finishing the first supply.


10. Final Practice Task

Imagine you are in a foreign country and you suddenly get sick. Write a short dialogue between you and the doctor, including:

  1. Explaining your symptoms.

  2. Answering the doctor’s questions.

  3. Understanding the prescription.

This practice will help you feel more confident when a real situation happens.


FAQ:Doctor and Hospital English

What are the most polite ways to ask for help in English?

Polite requests usually start with a softener and use modal verbs. Common starters include Excuse me, Sorry to bother you, or Could you…. Combine these with clear, specific actions.

  • Could you please help me with…? (neutral–polite)
  • Would you mind helping me …? (very polite; expects a yes/no answer)
  • May I ask for your help with…? (formal)

Example: “Excuse me, could you please show me how to buy a subway ticket?”

What is the difference between “can,” “could,” and “would” when asking for help?

Can asks about ability and sounds direct: “Can you help me move this table?” Could is more polite and a bit softer: “Could you help me move this table, please?” Would often appears in conditional forms and sounds very courteous: “Would you be able to help me move this table?” In everyday situations, could and would usually feel more respectful with strangers.

How can I get a stranger’s attention without sounding rude?

Use a short attention signal plus a polite request. Avoid touching people or shouting. Keep your tone friendly and moderate.

  • Excuse me, do you have a moment?”
  • Sorry to bother you, could you help me find this address?”
  • Maintain eye contact and a slight smile; step aside so you don’t block their path.

What should I say after someone helps me?

Always acknowledge their effort and close the exchange positively.

  • Thank you so much for your help.”
  • “I really appreciate it.”
  • “You’ve been very kind. Thanks again.”

For extra politeness, add a brief result: “Thanks so much—now I know where to go.”

How do I ask for directions clearly?

State your goal first, then ask for a landmark or step-by-step guidance.

  • “Excuse me, I’m trying to get to Central Station. Could you tell me the quickest way?”
  • Which bus should I take to get to the museum?”
  • Is it walking distance, or should I take transport?”

Confirm understanding: “So I go straight two blocks, then turn left at the bank, right?”

What phrases help in stores or service places?

Be specific about the item, size, color, or function.

  • Could you help me find AA batteries?”
  • Do you have this in a smaller size?”
  • Where is the customer service desk?”

If you need a demonstration: “Would you mind showing me how this works?”

How do I ask for help at school or work without sounding incompetent?

Show that you’ve tried, then ask targeted questions. This frames you as proactive rather than dependent.

  • “I’ve read the brief and outlined the tasks. Could you clarify the deadline and priority?”
  • “I tried steps A and B. Would you suggest the best approach for step C?”
  • Could you point me to the right documentation?”

What are some emergency phrases I should memorize?

Keep language short and strong; name the emergency clearly.

  • Help! Please call an ambulance!”
  • I need a doctor—chest pain.”
  • Call the police! There’s been a theft.”

Point, gesture, and repeat calmly. If possible, say your location or a landmark.

How can I be concise yet clear when asking for help?

Use a three-part structure: (1) context, (2) request, (3) outcome. Keep sentences short.

Example: “Excuse me, my phone died and I’m late for a meeting. Could you tell me where the nearest subway entrance is so I can get downtown quickly?”

What are common mistakes learners make when asking for help?

  • Skipping a softener: Jumping straight to “Where is…?” can sound abrupt. Add “Excuse me” or “Could you…”.
  • Being too vague: “I need help” is unclear; specify the task.
  • Over-apologizing: One brief apology is enough. Don’t reduce your confidence.
  • Speaking too fast: Slow down; pause between clauses.

How do I ask for help by email or chat?

Use a clear subject (email) or topic (chat), provide context, list questions, and propose a time or next step.

Template (email/chat):

Hello Name,
I’m working on project/task and got stuck on specific issue. I’ve tried brief attempts. Could you advise on 1–2 precise questions?
If helpful, I’m free to discuss today between 14:00–16:00. Thanks in advance!

How can I soften requests if the other person seems busy?

Signal respect for their time and offer flexibility.

  • “If you have a moment later today, could you take a quick look?”
  • “I know you’re busy—would it be possible to review this by tomorrow?”
  • When would be a good time for a quick question?”

What body language supports a polite request?

Stand at a respectful distance, keep your shoulders relaxed, and make brief eye contact. Use open-hand gestures and nod while listening. Avoid pointing at people; instead, point toward maps or objects.

How do I ask for clarification if I don’t understand the help I received?

Paraphrase what you heard and ask a focused follow-up.

  • “Just to confirm, I go straight, then turn right at the pharmacy, correct?”
  • “Could you repeat the last part about the platform number?”
  • “Would you mind speaking a little more slowly?”

What phrases show appreciation beyond “thank you”?

  • “That was really helpful—thank you.”
  • “I owe you one.” (informal)
  • “I appreciate your time.”
  • “Thanks for going out of your way to help.”

How should I respond if I can’t help someone who asks me?

Be honest, empathetic, and offer an alternative if possible.

  • “I’m sorry, I’m not sure. You could try the information desk on the left.”
  • “I don’t know this area well, but Google Maps might help.”
  • “I can’t assist right now, but the security guard might know.”

What are good phrases for technical or troubleshooting help?

Describe the symptom, what you tried, and any errors.

  • “My laptop won’t connect to Wi-Fi. I restarted it and reset the router. Could you suggest the next step?”
  • “I’m getting error ‘403’. Would you know what permissions I’m missing?”

How can I role-play to practice asking for help?

Use short scenarios and swap roles:

  1. Transport: Ask which platform your train leaves from and confirm directions.
  2. Shopping: Request a size exchange and ask where the cashier is.
  3. Office: Seek feedback on a report’s structure with a clear deadline.

What phrases are useful when I am lost?

  • “I’m a bit lost. Could you point me toward the city center?”
  • “Is this the right way to Park Lane?”
  • How far is it from here?”

Show your map or the address on your phone to speed up the help.

How do cultural expectations affect asking for help?

In many Western contexts, direct + polite requests are welcomed, while some cultures prefer more indirect phrasing and additional softeners. When unsure, increase politeness: “Excuse me,” “If it’s not too much trouble,” and “please.” Observe local norms—how loudly people speak, typical distance, and whether small talk is expected.

Can I offer something in return after receiving help?

In daily situations, a sincere “thank you” is enough. In workplaces, consider reciprocating later: share notes, provide feedback, or assist them in return. You can say, “If I can help you with anything, please let me know.”

What short, ready-to-use scripts can I memorize?

  • “Excuse me, could you help me find this building?”
  • “Sorry to bother you. Would you mind explaining how this machine works?”
  • “Hi, I’m new here. Could you point me to the registration desk?”
  • “I tried these steps and I’m still stuck. Would you be able to take a quick look?”
  • “Thanks so much—that really helped.”

Daily English Guide for Beginners: Speak with Confidence Every Day