How to Use Real Estate Agencies in Tokyo: A Guide for Foreigners

Finding a place to live in Tokyo can be overwhelming—especially if you’re new to Japan and don’t speak Japanese fluently. Thankfully, real estate agencies play a crucial role in helping both locals and foreigners navigate the complex rental landscape.

This article provides a detailed, step-by-step guide on how to use real estate agencies in Tokyo, including what to expect, how to choose the right agency, documents you’ll need, and how to avoid common mistakes.

1. Why Use a Real Estate Agency in Tokyo?

In Japan, most apartments are not listed publicly online like in some Western countries. Instead, listings are controlled by real estate agencies (不動産屋, fudōsanya), who act as intermediaries between tenants and landlords.

Benefits of Using an Agency:

• Access to a wide range of listings (many are exclusive to agencies)

• Help with paperwork and lease contracts

• Translation or English-speaking support (in some cases)

• Local area advice and neighborhood recommendations

• Coordination with landlords and guarantor companies

2. Types of Real Estate Agencies

There are several types of agencies you’ll encounter in Tokyo:

Large National Chains

• Examples: Mini Mini, Apaman, Century 21

• Pros: Extensive listings, multiple branches

• Cons: Often Japanese-only, less personal support

Foreigner-Friendly Agencies

• Examples: Tokyo Rent, Japan Home Search, RealEstate.co.jp, Plaza Homes

• Pros: English-speaking staff, familiar with visa/residency issues

• Cons: Sometimes higher-priced listings, limited availability

️ Local Neighborhood Agencies

• Often run by locals with deep knowledge of the area

• Best for finding unique or affordable apartments

• Japanese language only, in most cases

3. When to Start Contacting Agents

Start your search about 4–6 weeks before your desired move-in date.

• Too early: Listings change quickly, and units may be gone within days.

• Too late: Some application and approval processes can take 1–2 weeks.

️ Tip: Try to view multiple properties on the same day to make faster decisions.

4. How to Choose the Right Agency

✅ What to Look For:

• English-language website or bilingual staff

• Clear communication via email or phone

• Knowledge of expat documentation requirements

• Reasonable fees and transparent pricing

• Willingness to help with aftercare (utilities, registration, etc.)

Questions to Ask:

• Can you help foreigners without a Japanese guarantor?

• Are there listings where key money is not required?

• Is this apartment available to non-Japanese tenants?

Tip: Read online reviews or ask other expats for referrals.

5. The Apartment Search Process Step-by-Step

Step 1: Inquiry

• Contact the agency via website, phone, or in-person visit.

• Provide details like:

  • Budget

  • Preferred area/station

  • Size/type (e.g. 1K, 1LDK)

  • Pet ownership (if applicable)

  • Move-in date

Step 2: Viewing Properties (内見, naiken)

• You’ll usually view 2–5 units in one trip with the agent.

• Bring ID and a notebook to take notes or photos.

• Some apartments are vacant, others may be occupied.

Step 3: Application (申込, moushikomi)

• Submit an application for the unit you like.

• Provide passport, residence card, and income details.

• Some landlords ask for proof of employment or tax records.

Step 4: Screening (審査, shinsa)

• The landlord and guarantor company review your application.

• This process takes 2–5 business days.

• Foreigners may face more scrutiny if there’s no local guarantor.

Step 5: Contract Signing (契約, keiyaku)

• Review the lease (often in Japanese only—ask for English summary).

• Sign in person or online.

• Pay initial fees (see below).

Step 6: Move-In & Utilities

• Receive keys after payment.

• Set up utilities (water, gas, electricity).

• Register your new address at your local ward office.

6. Common Fees Charged by Agencies

7. Required Documents for Foreigners

• Passport

• Residence card (在留カード)

• Proof of income (payslip or contract)

• Certificate of employment (雇用証明書)

• Emergency contact in Japan (sometimes)

• Visa with appropriate length

Pet owners may also need to provide breed, size, and vaccination details.

8. What is a Guarantor and Do I Need One?

A guarantor (保証人) is someone who will cover your rent if you cannot pay. Most landlords require one.

If you don’t have a Japanese guarantor:

• Use a guarantor company (保証会社) instead.

• Cost is 30%–100% of monthly rent.

• Some companies require a Japanese-speaking emergency contact.

❗ Not all properties accept foreigners without a guarantor company. Choose your agency wisely.

9. Avoiding Common Mistakes

❌ Don’t:

• Wait too long to apply—units go fast

• Assume the agent speaks English

• Sign a lease without reading the fine print

• Lie about pets or roommates

✅ Do:

• Set a realistic budget (including fees)

• Ask about move-out policies

• Take photos of the apartment before move-in

• Confirm registration eligibility (住民票)

10. Using an Agency for Short-Term Rentals

For stays under 3 months, standard agencies usually don’t help.

Instead, use:

• Monthly Apartment Tokyo

• Sakura House

• Oakhouse

• Airbnb (only if Minpaku-licensed)

These offer:

• Fully furnished units

• No key money

• Flexible contracts

11. Can I Rent Without an Agency?

Technically yes—but very rare.

Landlords almost always work exclusively through agents. You may be able to:

• Rent from a friend

• Use company housing

• Sublet from a departing expat (with permission)

In general, using an agency is the safest and most reliable path.

12. Are There English-Speaking Agents in Tokyo?

Yes, and they’re becoming more common—especially in expat-heavy areas like Minato, Shibuya, and Setagaya.

Popular bilingual agencies:

• RealEstate.co.jp

• JapanHomeSearch.com

• TokyoRent.jp

• Ken Corporation (luxury market)

• Plaza Homes

• GaijinPot Housing

Ask upfront if full English support is provided for:

• Viewings

• Contract explanations

• Aftercare services

Final Thoughts

Using a real estate agency in Tokyo is the key to successfully finding housing as a foreigner. With the right support, you can avoid costly mistakes, understand your rights, and secure a comfortable home that fits your lifestyle and visa status.

Take your time, ask questions, and don’t be afraid to walk away from a listing that doesn’t feel right.

Suggested Next Articles

• How to Rent an Apartment in Tokyo as a Foreigner

• Short-Term vs Long-Term Rentals in Tokyo

• Furnished Apartments in Tokyo: What to Expect

• Pet-Friendly Housing in Tokyo

• Understanding Rental Contracts in Japan