PRC Online Appointment Guide

Introduction

The Professional Regulation Commission (PRC) online appointment system is now the primary way for professionals in the Philippines to schedule services such as licensure exam applications, initial registration, PRC ID renewal, certification requests, and other transactions. Through the LERIS (Licensure Examination and Registration Information System) portal, applicants can secure their preferred appointment date, time, and service location without the long waiting lines traditionally experienced at PRC offices.

This comprehensive guide explains every step of the PRC online appointment process, the requirements you need to prepare, how to avoid common errors, and what to expect on the day of your appointment.

What Is PRC Online Appointment?

The PRC online appointment system is a web-based scheduling tool built into the LERIS portal. It allows users to reserve a slot at any PRC branch or service center nationwide. Without a valid appointment, PRC offices generally do not accept walk-in clients (with very limited exceptions like senior citizens, PWDs, and pregnant women).

The appointment system is used for the following services:

• Exam application (board exams)

• Initial registration (for passers)

• PRC ID renewal

• Requesting a Certificate of Board Rating or Passing

• Verification of License or Board Rating

• Duplicate ID or replacement

• Name correction or updating personal records

• Authentication of documents (certification)

Requirements Before Booking an Appointment

Before scheduling your PRC online appointment, you must complete these prerequisites:

1. Create a LERIS Account

You need an active account on the LERIS portal. Requirements:

• Valid email address

• Mobile number

• Personal information (name, birthday, address)

• Recent 2×2 ID photo with a plain white background (JPEG format)

2. Updated Personal Information

Ensure all personal details are correct, including:

• Correct spelling of your name

• Matching birthdate

• Properly formatted address

• Correct gender and civil status

• Government-issued ID number (if needed)

3. Prepare Your Documents

Depending on your purpose, prepare the following:

• PSA Birth Certificate

• School credentials (TOR, diploma, RLE for some courses)

• Valid ID

• Payment for PRC fees

• Special documents depending on the service

4. Stable Internet Connection

Booking appointments at peak hours can be competitive. A stable connection helps you secure your preferred schedule.

Step-by-Step Guide: How to Book a PRC Online Appointment

Step 1: Visit the PRC LERIS Website

Go to the official portal: online.prc.gov.ph

Make sure you are accessing the legitimate website to avoid scams or phishing.

Step 2: Log In to Your LERIS Account

Enter your email and password. If you forget your details, use the “Forgot Password” link.

Step 3: Update or Verify Your Profile

Check your photo, personal data, and contact information. Incorrect entries may lead to delays or rejection during your physical appointment.

Step 4: Select the Service You Need

On your dashboard, choose one of the following:

• Examination

• Initial Registration

• Renewal

• Certification

• Verification

• Duplicate ID

• Others

Each option will lead to a specific form and list of requirements.

Step 5: Choose Your Preferred PRC Office

Select from:

• PRC Main Office (Manila)

• Regional Offices

• Offsite Centers (Robinsons and other malls)

Tip: Mall-based PRC centers often have more available slots.

Step 6: Select an Appointment Date and Time

The system will show calendar options with available slots:

• Green — Available

• Red — Fully booked

• Gray — Unavailable

Choose one that fits your schedule.

Step 7: Proceed to Payment

Once your appointment slot is set, you must pay the PRC fee online. Payment options:

• PayMaya / Maya

• GCash

• Credit/Debit card

• Landbank ePayment Portal

• BancNet

• PRC Cashier (limited, not available in all offices)

Important:
You cannot complete your appointment without successful payment.

Step 8: Download and Print Your Appointment Slip

After payment confirmation:

• Download your Appointment Confirmation Slip

• Print at least 2 copies

• Bring this on the date of your appointment

This slip contains:

• Your name

• Date and time of appointment

• PRC office location

• QR code

• Reference number

What to Do on Your Appointment Day

1. Arrive Early

PRC recommends arriving 30–60 minutes before your schedule to avoid delays.

2. Bring All Required Documents

Aside from your appointment slip, prepare:

• Valid IDs

• Original documents

• Photocopies of requirements

• Receipts (if paid in advance)

3. Follow the Queuing System

Lines are usually organized by:

• Renewal

• Exam application

• Initial registration

• Certification

Follow the instructions of onsite staff.

4. Biometrics and Photo Capture

For some services like initial registration, the PRC staff will capture:

• Digital signature

• Photo

• Thumbmark

5. Claiming Your Document or ID

Processing times differ:

• Same-day release for some certificates

• 1–2 hours for renewal

• A few days for documents needing verification

Common Issues and How to Fix Them

1. “No Available Slots”

This usually happens during peak periods. Solutions:

• Check early morning or late evening

• Try different PRC offices

• Book 2–3 weeks in advance

2. Payment Not Reflected

Wait at least 2–4 hours. If still not updated:

• Click “Payment” again to refresh

• Check your email for payment confirmation

• Contact PRC support with your reference number

3. Incorrect Personal Information

You must file a request for correction at PRC. Some corrections require supporting documents.

4. Website Errors or Downtime

PRC sometimes updates the LERIS system. Try:

• Clearing browser cache

• Using another browser

• Waiting for off-peak hours

Tips to Secure an Appointment Successfully

• Avoid peak months (especially June and December)

• For board exam applications, schedule early

• Choose mall-based PRC centers for more slots

• Keep digital copies of all receipts and reference numbers

• Always double-check your documents before visiting PRC

Frequently Asked Questions About PRC Online Appointments

1. Can I walk in without an appointment?

Walk-ins are generally not allowed. Only senior citizens, PWDs, pregnant women, and emergency cases may be accommodated depending on the office.

2. Can I reschedule my appointment?

Yes. You can modify your appointment before payment. After payment, rescheduling may depend on PRC policies or require rebooking.

3. Can someone else attend my PRC appointment for me?

For renewals and certifications, authorized representatives are allowed with:

• Authorization letter

• Valid IDs (applicant and representative)

For exam applications and initial registration, personal appearance is required.

4. Do I need to print my appointment slip?

Yes. Physical copies are required at many PRC offices for verification.

5. What if I missed my schedule?

You may need to rebook. PRC does not guarantee accommodation for missed appointments.

6. How early should I book before an exam?

At least 1–2 months before the exam deadline.

Conclusion

The PRC online appointment system has made professional licensing services faster, more organized, and more accessible. By understanding the process, preparing your documents early, and following the correct steps, you can complete your PRC transactions smoothly and efficiently.

What is a PRC online appointment?

A PRC online appointment is a scheduled time slot that you book through the PRC Licensure Examination and Registration Information System (LERIS) for a specific transaction. Instead of lining up as a walk-in, you choose the date, time, and PRC office or service center in advance. This system is used for exam applications, initial registration, PRC ID renewal, certification, and other licensing-related services.

Why do I need to book an appointment online?

The PRC has shifted most services to an online, appointment-based system to reduce overcrowding, improve efficiency, and manage daily transactions more effectively. Without an online appointment, most PRC offices will not accept regular walk-in clients, except for limited priority cases such as senior citizens, persons with disabilities (PWDs), and pregnant women. Booking online also helps you avoid long queues and ensures that the staff can prepare for your specific transaction in advance.

Who is required to use the PRC online appointment system?

Almost all professionals and applicants dealing with PRC services are required to use the online appointment system. This includes new board exam applicants, board passers for initial registration, professionals renewing their PRC IDs, and those requesting certifications or verifications. Even first-time users are encouraged to create a LERIS account and use the portal instead of going directly to the PRC office without a schedule.

How do I create a LERIS account before booking an appointment?

To create a LERIS account, visit the official PRC online portal and click the sign-up or register button. You will be asked for basic information such as your name, birthdate, email address, and a password. After registration, verify your email if required, then log in to complete your profile by adding your personal details and uploading a recent 2×2 ID photo with a plain white background. Once your profile is complete, you can start booking appointments for your chosen transaction.

What information and documents should I prepare before booking?

Before booking your appointment, make sure your profile information is complete and accurate, including your full name, birthdate, address, and contact details. You should also have your required documents ready, such as your PSA birth certificate, valid ID, school credentials, or previous PRC ID, depending on the type of transaction. It is also helpful to have a stable internet connection, your chosen PRC office in mind, and access to your preferred payment method for PRC fees.

Can I choose which PRC office or service center to visit?

Yes. During the booking process, the system will allow you to select from available PRC regional offices, satellite offices, or offsite service centers such as those located in malls. You can choose the location that is most convenient for you, as long as there are available slots on your preferred date. Some provincial or mall-based offices may have more open appointments than the main PRC office in highly populated cities.

How do I pay the PRC fees after choosing my appointment schedule?

After selecting your appointment schedule, the system will generate a reference number and direct you to the payment section. You can usually pay through various online channels such as e-wallets, online banking, over-the-counter partner banks, and sometimes through the PRC cashier, depending on current policies. Always follow the instructions shown on the portal and keep a copy or screenshot of your payment confirmation and reference number for your records.

Is my appointment confirmed even if I have not paid yet?

In most cases, your appointment is only fully confirmed after you have successfully completed payment using one of the approved channels. If you do not pay within the allowed period, your chosen slot may be cancelled or released back into the system, and you may need to rebook. Always make sure that your payment status is reflected in your LERIS account and that you can download or print your appointment confirmation slip.

What is an appointment confirmation slip and why is it important?

An appointment confirmation slip is a document generated by the PRC online system after your booking and payment are completed. It usually contains your name, transaction type, appointment date and time, PRC office, reference number, and sometimes a QR code. You are expected to print and bring this slip on the day of your visit because it serves as proof of your booking and helps the PRC staff verify and process your transaction more quickly.

Can I reschedule or cancel my PRC online appointment?

In many cases, you can still change your appointment date and location before making payment. However, once payment has been confirmed, rescheduling may be limited or subject to PRC rules that can change over time. Some transactions may require you to book a new schedule if you miss your appointment, so it is important to carefully choose a date and time that you are confident you can attend.

What should I do if there are no available slots in my preferred PRC office?

If your preferred PRC office shows no available slots, you can try checking again at different times of the day, as new schedules or cancelled slots may occasionally open. It can also help to look at other nearby PRC branches or mall-based service centers that might have better availability. For time-sensitive transactions like exam applications, consider booking weeks or even months in advance to increase your chances of getting a suitable schedule.

What happens if I miss my scheduled appointment?

If you miss your scheduled appointment, PRC may not automatically reschedule you, and the office may not guarantee accommodation on another day using the same slip. In many cases, you might need to log back into your LERIS account and book a new appointment, which could mean waiting for the next available slot. To avoid delays and additional inconvenience, make sure to arrive early on your scheduled date and bring all required documents so your transaction can be completed in one visit.

Can someone else go to the PRC office on my behalf?

For certain transactions such as PRC ID renewal or requesting certificates, an authorized representative may be allowed to appear on your behalf if they bring an authorization letter, a photocopy of your valid ID, and their own valid ID. However, for services like licensure exam application and initial registration, personal appearance is usually mandatory. Always check the specific rules for your transaction in advance to know whether a representative is permitted.