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Traveling is exciting, but unexpected emergencies can happen at any time. Whether you lose your passport, feel sick, get injured, or encounter legal problems, knowing the right vocabulary helps you stay calm and communicate clearly. This guide provides useful words, phrases, and example sentences for handling different kinds of travel emergencies. The vocabulary is grouped by situation so you can quickly find what you need.
Emergency – a serious, unexpected situation requiring immediate action.
“Is this an emergency situation?”
Urgent – needing quick attention.
“I need urgent help, please.”
Assistance – help or support.
“Can you provide me with assistance?”
Contact – to communicate with someone.
“Who should I contact in case of emergency?”
Emergency hotline – special phone number for immediate help.
“What is the local emergency hotline?”
Embassy / Consulate – official office representing your country abroad.
“I need to go to my embassy.”
Lost and found – place where lost items are kept.
“Is there a lost and found office here?”
Doctor / Physician – medical professional.
“I need to see a doctor right away.”
Hospital – medical center with full treatment facilities.
“Where is the nearest hospital?”
Clinic – smaller medical facility.
“There is a clinic two blocks away.”
Pharmacy / Drugstore – shop where medicine is sold.
“Can you direct me to the nearest pharmacy?”
Prescription – a doctor’s written order for medicine.
“Do I need a prescription for this medicine?”
First aid – immediate treatment for injuries.
“The hotel staff gave me first aid.”
Allergic reaction – negative response to food, medicine, or environment.
“I think I am having an allergic reaction.”
Symptoms – signs of illness.
“My symptoms are fever and headache.”
Insurance card – proof of travel or health insurance.
“Here is my insurance card.”
Ambulance – emergency vehicle for the sick or injured.
“Please call an ambulance.”
Injury – physical harm.
“I have a serious leg injury.”
Fracture / Broken bone – serious injury to bones.
“The X-ray showed a fracture.”
Sprain – twisted joint.
“I sprained my ankle while hiking.”
Burn – injury caused by heat or fire.
“I need treatment for a burn.”
Cut / Wound – an opening in the skin.
“I have a deep cut on my hand.”
Bleeding – blood coming from a wound.
“The bleeding won’t stop.”
Bandage – material used to cover a wound.
“Could you give me a bandage?”
Emergency room (ER) – hospital section for urgent cases.
“Take me to the emergency room, please.”
Lost – unable to find something.
“I lost my wallet.”
Stolen – taken illegally by someone.
“My phone was stolen.”
Pickpocket – thief who steals from pockets or bags.
“Beware of pickpockets in crowded areas.”
Report – official statement about a crime or loss.
“I need to file a report.”
Police station – place where police work.
“Can you take me to the nearest police station?”
Identity theft – illegal use of personal information.
“I am worried about identity theft after losing my passport.”
Replacement – a new item provided for a lost one.
“How can I get a replacement passport?”
Claim – official request to recover money or items.
“I want to file an insurance claim.”
Passport – official document for travel.
“I cannot find my passport.”
Visa – legal permission to enter a country.
“Do I need a visa extension?”
Expired – no longer valid.
“My visa has expired.”
Immigration office – government office for visa/passport issues.
“Where is the immigration office?”
Consular services – help provided by your country’s consulate.
“I need consular services to replace my lost passport.”
Travel document – temporary paper that allows you to travel.
“The embassy issued me a temporary travel document.”
Exit permit – document needed to leave a country.
“You must apply for an exit permit at the immigration office.”
Earthquake – shaking of the ground.
“There was a strong earthquake last night.”
Flood – overflowing water.
“The flood damaged the main roads.”
Typhoon / Hurricane / Storm – powerful weather system.
“Flights are canceled due to the typhoon.”
Evacuation – moving people to a safe place.
“The hotel ordered an evacuation.”
Shelter – safe place for protection.
“Is there an emergency shelter nearby?”
Warning – official message about danger.
“The government issued a storm warning.”
Rescue team – group trained to save people in danger.
“The rescue team arrived quickly.”
Emergency kit – set of basic survival tools.
“I always carry a small emergency kit.”
Delay – something happening later than expected.
“The flight is delayed due to weather.”
Cancellation – when a service is stopped.
“There was a train cancellation.”
Missed connection – when you cannot take the next flight or bus.
“I missed my connecting flight.”
Alternative route – different way to reach your destination.
“The staff suggested an alternative route.”
Stranded – unable to move or travel.
“I was stranded at the airport overnight.”
Overbooked – when more tickets are sold than seats available.
“The flight was overbooked, and I lost my seat.”
Compensation – money or service given for inconvenience.
“Am I entitled to compensation for the cancellation?”
Police officer – law enforcement official.
“A police officer helped me.”
Crime – illegal activity.
“There was a crime in the area.”
Victim – person who suffers from a crime or accident.
“I am the victim of theft.”
Witness – person who sees an event.
“Were you a witness to the accident?”
Arrest – when police take someone into custody.
“The suspect was arrested.”
Legal assistance – professional legal help.
“I need legal assistance.”
Fine – money penalty.
“I had to pay a fine for breaking the rule.”
Emergency contact – person to call in dangerous situations.
“My emergency contact is my sister.”
“Please help me, it’s an emergency.”
“Where is the nearest hospital/police station?”
“I need a doctor immediately.”
“My passport has been stolen.”
“Can you call an ambulance, please?”
“I need to contact my embassy.”
“Is it safe to go outside now?”
“What should I do in this situation?”
“I don’t understand, can you explain slowly?”
“Who can I talk to for more information?”
Stay calm – panic makes communication harder.
Learn local emergency numbers before traveling.
Carry copies of your passport, visa, and insurance.
Keep a list of important phrases in the local language.
Know your embassy’s contact details.
Download offline maps to navigate in case of network issues.
Have travel insurance to cover medical and lost item costs.
Save emergency contacts in your phone.
Respect local laws and customs to avoid legal problems.
Ask for help confidently—people are usually willing to assist travelers.
Emergencies during travel are stressful, but the right vocabulary makes a big difference. Whether it’s a health issue, lost items, natural disasters, or transportation problems, knowing these words and phrases will help you explain your situation clearly and get help quickly. Preparing in advance is the best way to ensure a safer and more confident travel experience.
Start with a clear, simple statement: “I need help. This is an emergency.” If you can, add your location and the issue: “I’m at the Central Station. My friend is having chest pain.” Speak slowly, avoid slang, and confirm the listener understood by asking, “Can you repeat the instructions, please?”
Ask any staff or bystanders: “What is the emergency number here?” In many countries, hotels and stations display it publicly. If you have internet, search your destination plus “emergency number.” If your phone can’t call, ask someone to dial for you and stay on the line to answer basic questions: location, condition, and hazards.
Give: (1) exact location (landmarks, floor, room), (2) what happened (fall, allergic reaction, vehicle crash), (3) the patient’s condition (conscious, breathing, bleeding), (4) known medical details (allergies, medication, age), and (5) a callback number. Stay on the line until the operator says you may hang up.
Use simple English medical phrases: “Severe stomach pain,” “Difficulty breathing,” “High fever.” Show written notes or translation app results. Point to body parts if needed. Ask, “Is there an English-speaking doctor?” Many hospitals and private clinics in major cities can provide one or a translator.
Carry your passport (or a copy), travel insurance policy and number, emergency contacts, a medication list (generic names and doses), and allergy information. Keep digital copies in cloud storage and printed copies in a separate bag to reduce loss risk.
Most facilities accept international credit cards or require a deposit. Contact your travel insurer’s assistance hotline for a guarantee of payment. If uninsured, request an itemized bill and ask about payment plans, public hospitals, or charity clinics. Always keep receipts for claims and tax records.
First, file a police report to document the loss. Next, contact your embassy or consulate to request an emergency travel document or replacement passport. Bring passport copies, photos, your itinerary, and any ID you still have. Ask, “What additional forms or fees are required?”
Notify your bank and card issuers to freeze or replace cards. Enable two-factor authentication for email and financial apps. Change passwords on critical accounts. If your country offers it, place a fraud alert or credit freeze. Keep the police report and embassy letter for later verification.
State the essentials: “My phone was stolen at the Night Market around 8 p.m. I noticed immediately. The phone is a black iPhone 13 with a clear case.” Show serial numbers, IMEI, and tracking screenshots if available. Request a copy of the report for insurance and the embassy.
Go straight to the airline desk. Use precise language: “I missed my connection because Flight 287 arrived late. Please rebook me on the next available flight and provide meal or hotel vouchers if applicable.” Ask for written confirmation of the delay for insurance claims.
Politely reference the policy: “Under your passenger rights policy, am I eligible for compensation or re-routing at no extra cost?” Request alternatives: “Could you place me on Partner Airline 123 today?” Keep boarding passes, delay notices, and receipts for meals and ground transport.
Follow official guidance first: evacuations, curfews, shelter-in-place orders. Ask local authorities or hotel staff about designated shelters. Conserve phone battery, use offline maps, and avoid flooded or damaged areas. Contact your embassy’s crisis line for location check-ins and assistance options.
Ask: “Is there an emergency shelter or safe area nearby?” Hotels, schools, community centers, and sports halls are common sites. Verify hours, capacity, and security. If shelters are full, ask authorities where to wait safely and how to register for updates.
Ensure safety first, then call emergency services. Do not admit fault at the scene. Exchange details (names, license plates, insurance) and take photos of vehicles, injuries, and surroundings. Obtain a police report number. Contact your rental car company and insurer promptly.
Hydrate with safe fluids (bottled or boiled water, oral rehydration salts). If symptoms include high fever, blood in stool, or severe dehydration, seek urgent care. Learn key phrases: “I have vomiting and diarrhea,” “How long should I rest?” and “Is this medicine safe with my current prescriptions?”
Include bandages, antiseptic wipes, pain reliever, antihistamine, oral rehydration salts, a digital thermometer, a small flashlight, power bank, spare charging cable, whistle, photocopies of documents, and a paper list of emergency numbers. Tailor to your destination and health needs.
Avoid logging into sensitive accounts on open networks. Use a VPN if possible. Prefer official networks at airports, hotels, and libraries. If you must send documents, ask the recipient for a secure upload link. Log out after use and forget the network.
Use firm, clear statements: “Please stop.” “I don’t want any help.” “Leave me alone.” Move to a brighter, public area (shop, hotel lobby, police kiosk). Ask staff directly: “Could you call security for me?” Trust your instincts; your safety is the priority.
Ask your embassy for a list of local English-speaking lawyers. At a station or court, say: “I would like to speak with a lawyer and contact my embassy.” Document names, times, and instructions you receive. Do not sign documents you don’t understand; request a translator.
Visit or contact the immigration office immediately. Explain the situation honestly and ask about remedies: extension, overstay fine, or exit permit. Bring your passport, confirmed itinerary, proof of funds, and any supporting documents (medical letters, airline emails).
Download offline maps, store local emergency numbers, and save your embassy contact. Enable medical ID or emergency SOS features. Keep scans of documents in an encrypted folder. Set up international calling or an eSIM with regional data so you can call for help anywhere.
Use a friend’s device or hotel computer to access your accounts. Trigger “Find My” or the Android Device Manager to locate or erase the phone. Change passwords for email, banking, and messaging apps. Ask your carrier to block the SIM and issue a replacement.
Breathe slowly, count to four on the inhale and exhale, and focus on facts: who, what, where, when. Speak in short sentences, one point at a time. Repeat back instructions to confirm: “So I should wait at Exit B and show my ID to the paramedic, correct?”
Useful lines include: “I have travel insurance. Here is my policy number.” “I am allergic to penicillin.” “Can you explain the diagnosis and treatment plan?” “Is there a generic alternative?” “Please give me a written summary and the prescription in English.”
Collect evidence: police and medical reports, itemized bills, boarding passes, delay notices, photos, and receipts. File promptly and follow the insurer’s document list exactly. Keep copies of everything and record claim numbers, names, and dates of calls or chats.
Use money belts or anti-theft bags, split cash and cards, avoid displaying valuables, and learn neighborhoods before going out. At night, choose licensed taxis or rideshares and stick to lit streets. Share your itinerary with a trusted contact and check local advisories.
Be specific and polite: “Excuse me, could you please point me to the nearest police station?” or “Can you call an ambulance?” Show written addresses or map pins. Thank them sincerely and, if appropriate, ask staff (not random individuals) to handle your documents.
Carry a doctor’s letter explaining your condition, medication list, and required devices (e.g., insulin pens). Learn key phrases related to your condition. Identify nearby hospitals and pharmacies in advance and verify medication availability by generic name, not just brand.
Assign roles in advance: who carries documents, who calls, who stays with the person needing help. Keep medical summaries, allergy info, and daily medication schedules on paper. When speaking to responders, state age and special needs: “He is 78 and uses a pacemaker.”
Debrief and document: write a timeline, store all paperwork, and review what worked and what didn’t. Notify family and your embassy that you are safe. Consider follow-up medical checks, counseling if needed, and updating your packing list and procedures for future trips.
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