Are laundry and cleaning services provided?

Are laundry and cleaning services provided?

Yes, we provide laundry and room cleaning services twice a week for all students staying in our dormitories. We believe that a clean, comfortable environment is essential for both health and learning. That’s why we include these services as part of your stay—no need to worry about finding a laundromat, buying cleaning supplies, or spending time on household chores during your studies.

Below is a detailed explanation of how our laundry and cleaning system works, what’s included, and what you can expect during your stay at 3D ACADEMY.

Laundry Service: Twice a Week

Laundry services are offered two times per week, and they’re designed to be as convenient as possible for busy students. Here’s how the system works:

1. Laundry Box in Your Room
   Each dorm room comes with a designated laundry box or laundry bag. You simply place your used clothing, towels, and other washable items in the box by the scheduled pickup day.

2. Pickup During Room Cleaning
   Our housekeeping team will collect your laundry during the regular room cleaning, so you don’t need to do anything extra or hand it in yourself.

3. Professional Washing, Drying, and Folding
   Your clothes are washed, fully dried, and then neatly folded by our staff. You can expect your cleaned laundry to be returned to your room within 1 to 2 days.

4. No Extra Cost
   The laundry service is included in your dormitory fee, so there is no need to worry about coins, vouchers, or payment.

This service covers basic daily wear such as T-shirts, pants, underwear, socks, and towels. Please note that delicate or specialty items (e.g. wool, silk, suits) should not be included unless they are machine-washable, as we do not offer dry cleaning.

Room Cleaning: Twice a Week

Keeping your personal space clean is essential for a productive, healthy lifestyle—especially when sharing rooms. At 3D ACADEMY, we provide twice-weekly room cleaning services, which include:

• Sweeping and mopping the floor

• Emptying trash bins

• Wiping down flat surfaces and furniture

• Organizing shared spaces (e.g. desk areas, shelves)

• Cleaning bathroom and toilet areas (where applicable)

Cleaning days are scheduled based on your dormitory building and room number. You will be informed of your schedule upon check-in. Our cleaning team is trained to be respectful, efficient, and trustworthy, and they will not disturb your personal belongings unnecessarily.

️ Bed Sheet & Linen Replacement: Once a Week

In addition to laundry and cleaning, bed sheets are changed once per week. This includes:

• Replacing the bed sheet and pillowcase with fresh ones

• Collecting used linen for washing

• Making the bed neatly

A clean sleeping environment is essential for good health and better sleep. You don’t need to request this service—it’s part of our regular routine. If you would like your sheets changed more frequently for any reason (e.g. allergies or personal preference), please speak with our staff. We’ll do our best to accommodate your needs if possible.

Why This Matters: Focus on Learning, Not Chores

One of the key reasons we provide these services is to allow students to focus on learning. Studying abroad can already be a big adjustment—new environment, new language, new routine. By offering full laundry and cleaning support, we help remove daily burdens so that you can concentrate on what matters most: improving your English skills and enjoying your time in the Philippines.

This is especially helpful for:

• First-time travelers or young students who may not be used to doing laundry or maintaining a room on their own

• Busy students taking intensive one-on-one courses who have little time for chores

• Students sharing rooms, where cleanliness affects more than one person

How We Compare to Other Schools

Not all English language schools in the Philippines offer the same level of service. At 3D ACADEMY, we often hear feedback from students who transferred from other schools that they’re impressed by:

• The frequency of our laundry and cleaning (twice a week, not just once)

• The quality of the folded laundry return

• The inclusion of the service in the dormitory fee (no extra costs or tipping required)

• The reliability of scheduling—our team arrives on time and follows routine

We believe these small but important details are what make the student experience smoother and more enjoyable.

Your Role in Keeping the Room Clean

While we provide regular professional cleaning, we do encourage students to keep their spaces tidy between visits. A few simple habits can make a big difference:

• Store valuables and fragile items safely, especially on cleaning days

• Organize personal belongings to avoid accidental misplacement

• Dispose of food waste properly to avoid odors or pests

• Use the laundry box properly and avoid overstuffing it

If everyone in the room makes a small effort, the shared space stays more comfortable for everyone.

⚠️ Additional Notes

• Please do not include wet or soiled items in the laundry box.

• Laundry that contains delicate materials or non-colorfast fabrics may not be suitable for machine wash.

• While we do our best, we cannot guarantee the absolute safety of every item, so please do not include valuables in your laundry.

• If you have allergies to detergent or fabric softeners, please let us know in advance—we can recommend alternatives or handle your laundry separately.

• If you miss the pickup day, your laundry will need to wait until the next scheduled service.

What If I Have a Special Request?

We’re here to help. If you have any questions or special requests regarding cleaning or laundry—for example:

• An urgent laundry need

• A request to skip room cleaning for privacy

• A broken lightbulb or clogged drain

• A missing towel or bed sheet

Simply let the dormitory supervisor or school staff know. We want to make sure your living environment supports your success.

Weekly Service Summary

Final Thoughts

Your comfort is our priority. By offering reliable laundry and cleaning services as part of the dormitory experience, we aim to remove the stress of daily chores and provide you with more time and energy to focus on your studies, your friendships, and your personal growth. Many students are surprised at just how convenient and helpful these services are once they settle into their new routine.

You’ll arrive to a clean room, receive regular service, and always have a clean bed and fresh clothes ready for your next lesson. It’s one of the small things that makes a big difference—and we’re proud to provide it.