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Can I See a Doctor During My Stay?

Can I See a Doctor During My Stay?

Studying abroad is an exciting and life-changing experience, but it also comes with its share of challenges—especially when it comes to health and well-being. Whether you’re dealing with a common cold, an upset stomach, or something more serious, it’s important to know that you can access reliable medical support during your stay at our school. Fortunately, our campus is well-prepared to provide students with a safe, supportive environment where health concerns can be addressed promptly and professionally.

In this section, we’ll walk you through the medical support system available during your stay, including daily doctor visits, emergency care options, insurance support, and multilingual assistance.


Daily On-Site Medical Consultations (Weekdays Only)

One of the major benefits of studying at our academy is the on-campus medical service. A licensed local doctor visits our campus every weekday, offering basic medical consultations for students who may feel unwell or need medical advice.

These daily visits are particularly convenient for students experiencing:

  • Minor colds and fevers

  • Sore throats or coughs

  • Skin issues or rashes

  • Digestive problems

  • General fatigue

  • Menstrual pain or irregularities

Students do not need to travel to a clinic or hospital for these kinds of issues, which saves time and stress. All you need to do is inform the school staff, and they will help you register for a consultation with the doctor during their daily visit.


Cashless Treatment with Overseas Travel Insurance

Worried about medical costs? There’s good news—if you have overseas travel insurance, most treatments can be handled without any out-of-pocket payment.

We have partnerships with several major Japanese insurance companies, and our staff are familiar with the procedures for processing claims. Once you show your insurance certificate or policy number, our team can help coordinate a cashless transaction with the attending doctor or hospital. This service is particularly helpful in emergencies when you may not be thinking clearly or have immediate access to funds.

If you’re unsure whether your insurance policy covers outpatient visits or specific treatments, we recommend checking the details before departure. Our staff can also help you understand your policy if needed.


Emergency Care and Hospital Transfers

In more serious situations—such as high fever, injury, food poisoning, or persistent symptoms—we may recommend that you receive care at a local hospital. In these cases, you won’t be left to handle it on your own.

Our school provides staff accompaniment to hospitals, meaning one of our team members will go with you to help with:

  • Transportation (arranging a taxi or school vehicle)

  • Hospital check-in procedures

  • Communication with local medical staff

  • Translation between English and the local language

  • Handling of insurance documents

This is especially reassuring for students who do not feel confident in their English or are unfamiliar with local medical systems.

We have long-standing relationships with several nearby hospitals and clinics, some of which have English-speaking staff. This allows us to get students seen quickly and comfortably.


Multilingual Staff Support: Japanese, Chinese, and Arabic

We understand that speaking your own language during times of stress or illness can make a huge difference. That’s why we have a diverse, multilingual support team on-site every day.

Here’s the breakdown of our current support staff:

  • 4–5 Japanese staff members:
    They are available on a daily basis and can support Japanese students with translations, doctor consultations, insurance paperwork, and emotional support.

  • 2 Chinese-speaking staff members:
    Chinese-speaking students can also receive assistance in their native language, making it easier to explain symptoms and understand treatment plans.

  • 2 Arabic-speaking staff members:
    For students from Arabic-speaking countries, dedicated staff can offer cultural and linguistic support during medical consultations or emergencies.

Our staff are trained not only in basic medical support procedures but also in compassionate care. Many of them have studied or worked abroad themselves, so they understand the anxiety that can come with getting sick in a foreign country.


Tips to Stay Healthy While Studying Abroad

While medical support is readily available, we always encourage students to be proactive about their health. Here are a few helpful tips:

  1. Bring your medications:
    If you take any prescription medications, make sure to bring enough for your entire stay, along with a copy of your prescription.

  2. Stay hydrated and eat well:
    Adjusting to a new diet can affect your digestion. Our meals are designed to suit international tastes, including Japanese cuisine, but it’s important to maintain a balanced diet.

  3. Get enough rest:
    A busy schedule of classes and activities can wear you down quickly. Make time for proper rest.

  4. Use your travel insurance wisely:
    Know what your policy covers and don’t hesitate to ask staff for help when needed.

  5. Don’t ignore symptoms:
    It’s always better to see a doctor early than to let a condition worsen.


What Students Say About the Medical Support

“I had a fever and sore throat during my second week. I was nervous at first, but the Japanese staff helped me make an appointment with the school doctor. I didn’t even have to leave campus. It was so easy and comforting.”
— Ayaka, Japan

“The doctor came to the dorm and gave me medicine for my stomach. I used my travel insurance and paid nothing. Super smooth!”
— Samir, UAE

“When I needed to go to the hospital, the staff came with me and translated everything. I felt really safe.”
— Li Wei, China

These testimonials reflect how important it is to have accessible, reliable, and multilingual medical support during your study abroad experience.


Summary: You’re in Safe Hands

To sum up, here’s what you can expect regarding medical care during your stay:

  • ✔ Daily on-campus doctor visits on weekdays

  • ✔ Cashless treatment available with travel insurance

  • ✔ Hospital accompaniment for emergencies

  • ✔ 24/7 support from multilingual staff

  • ✔ Cultural understanding and emotional support

Your health and safety are our top priorities. Whether you’re staying for a few weeks or several months, you can rest assured that our system is designed to support you every step of the way.


About 3D ACADEMY – Support You Can Rely On

At 3D ACADEMY, we believe that a successful study abroad experience goes beyond just classroom learning. That’s why we’ve built a strong, multilingual support system to ensure that students from all over the world feel safe, supported, and cared for—both academically and personally.

Multilingual Staff Always On Site

We have a dedicated team of friendly and experienced staff members who are available every day to assist students with anything they may need.

  • 4–5 Japanese staff are permanently stationed at the school to help with everything from class schedules to medical issues and daily life concerns. Whether it’s your first time abroad or you just want someone to talk to in your native language, our Japanese team is here for you.

  • 2 Arabic-speaking staff support students from the Middle East and North Africa, helping bridge cultural and language gaps and providing guidance during daily life or in emergency situations.

  • 2 Chinese-speaking staff are also available for students from China, Taiwan, and other Mandarin-speaking regions. From translations to cultural support, they are ready to assist at any time.

This multilingual team creates a welcoming, international environment, and ensures that you’ll always find someone you can communicate with clearly.


Daily Medical Support – On-Campus Doctor Visits

Your health is a top priority at 3D ACADEMY. That’s why we offer on-site medical support every weekday.

  • A licensed local doctor visits the school daily (Monday to Friday) to provide basic medical care directly on campus.

  • You don’t need to leave the school for minor issues like colds, fevers, headaches, or stomach problems.

  • If necessary, the doctor may prescribe medication or recommend hospital care.

This on-campus medical access is especially helpful for students who may not be familiar with local healthcare systems or who don’t feel confident going to a clinic on their own.


Hospital Accompaniment in Case of Emergency

If your condition requires hospital care, you will never be alone.

  • Our staff will accompany you to a nearby hospital, helping with transportation, check-in, and translation.

  • We work closely with several trusted local hospitals, including those that accept international insurance and may have English-speaking doctors.

  • Our team stays with you throughout the process to ensure you feel comfortable and fully understand what’s happening.

This kind of personal support is rare in overseas schools and is something we’re proud to offer.


Cashless Treatment with Travel Insurance

If you have overseas travel insurance, you can often receive medical care without paying up front.

  • Just show your insurance policy or number to our staff.

  • We will handle the coordination with the clinic or hospital to process a cashless transaction.

If you’re unsure whether your insurance covers certain types of care, we’ll help you check and explain what is covered.


We’re Always Here for You

Whether you’re feeling homesick, sick in bed, or simply have a question about daily life, someone is always available to help.

At 3D ACADEMY, we believe that a strong support system is key to a successful study abroad experience. That’s why we’ve built one of the most comprehensive and caring student support systems in the Philippines.