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Asking for help is one of the most useful skills you can learn in English. Whether you are traveling, studying, or living abroad, there will always be times when you need assistance. Knowing how to ask politely, clearly, and effectively can make your communication smoother and less stressful. In this lesson, we will cover practical vocabulary, sentence patterns, cultural tips, and example dialogues that you can use in real-life situations.
When you are in an unfamiliar place, it is normal to feel confused or unsure. You might not know how to find a location, use public transportation, or understand instructions. Being able to ask for help allows you to:
Get information quickly.
Build connections with people.
Show politeness and respect in communication.
Avoid mistakes or misunderstandings.
English speakers generally appreciate it when someone asks politely. Even strangers are often willing to help if you use the right words.
Here are some useful words and phrases related to asking for help:
Help – assistance or support.
Assist – a more formal word for help.
Favor – something you ask someone to do for you.
Emergency – a serious situation where you need immediate help.
Lost – when you do not know where you are.
Problem – a situation that needs a solution.
Could / Can – modal verbs used when requesting help.
Please – a polite word to soften your request.
Can you help me?
Could you please help me?
Would you mind helping me?
Excuse me, I need some help.
I’m lost. Could you tell me where I am?
I have a problem with my phone. Could you assist me?
Could you show me how to buy a ticket?
Can you tell me where the bus stop is?
Would you mind explaining how this works?
Help! Call the police!
I need a doctor.
Please, it’s an emergency!
In English-speaking cultures, how you ask is often just as important as what you ask. Here are some tips:
Start with “Excuse me” – This gets someone’s attention politely.
Example: Excuse me, could you help me find this address?
Use “please” – Adding “please” makes your request softer.
Example: Could you show me the way, please?
Thank them afterwards – Always say “Thank you” after someone helps you.
Example: Thank you so much for your help. I really appreciate it.
Tone of voice matters – Speak kindly, not demanding.
Excuse me, could you tell me how to get to the train station?
Sorry, I’m not from here.
Can you help me find the rice section?
Could you show me where the fitting room is?
Excuse me, could you help me check my gate number?
I think I’m lost. Could you tell me where Gate 12 is?
Could you explain this assignment to me?
Can you help me with this report?
Traveler: Excuse me, could you help me?
Local: Sure, what do you need?
Traveler: I’m looking for the bus station.
Local: It’s two blocks down this street, then turn left.
Traveler: Thank you very much.
Local: You’re welcome.
Customer: Hi, can you help me?
Staff: Of course. What are you looking for?
Customer: I need batteries for my camera.
Staff: They’re in aisle 3, on the right side.
Customer: Great, thanks!
Person: Help! I need a doctor!
Stranger: What happened?
Person: My friend collapsed. Please call an ambulance.
Stranger: Don’t worry, I’ll call right now.
In some countries, people are more reserved, so you should be extra polite when asking for help.
In the U.S. and many Western countries, strangers often help if you ask clearly.
In Asia, people may be shy but usually willing to help if you show respect.
Complete the sentences with the correct word.
Excuse me, could you ______ me find the library?
Thank you very ______ for your help.
I’m sorry, I’m ______. Can you show me the way?
Pair with a friend. One person asks for help, and the other gives directions or advice. Switch roles after each scenario.
Write three sentences asking for help in different places: at a bus stop, in a restaurant, and at the airport.
Excuse me, can you help me?
Could you tell me how to get there?
Would you mind showing me?
I’m lost.
Thank you so much.
Asking for help is not only about getting information—it’s also about creating positive communication with others. The more you practice, the more natural it will feel. Remember to be polite, clear, and grateful, and you will find that most people are happy to assist you.
Polite requests usually start with a softener and use modal verbs. Common starters include Excuse me, Sorry to bother you, or Could you…. Combine these with clear, specific actions.
Example: “Excuse me, could you please show me how to buy a subway ticket?”
Can asks about ability and sounds direct: “Can you help me move this table?” Could is more polite and a bit softer: “Could you help me move this table, please?” Would often appears in conditional forms and sounds very courteous: “Would you be able to help me move this table?” In everyday situations, could and would usually feel more respectful with strangers.
Use a short attention signal plus a polite request. Avoid touching people or shouting. Keep your tone friendly and moderate.
Always acknowledge their effort and close the exchange positively.
For extra politeness, add a brief result: “Thanks so much—now I know where to go.”
State your goal first, then ask for a landmark or step-by-step guidance.
Confirm understanding: “So I go straight two blocks, then turn left at the bank, right?”
Be specific about the item, size, color, or function.
If you need a demonstration: “Would you mind showing me how this works?”
Show that you’ve tried, then ask targeted questions. This frames you as proactive rather than dependent.
Keep language short and strong; name the emergency clearly.
Point, gesture, and repeat calmly. If possible, say your location or a landmark.
Use a three-part structure: (1) context, (2) request, (3) outcome. Keep sentences short.
Example: “Excuse me, my phone died and I’m late for a meeting. Could you tell me where the nearest subway entrance is so I can get downtown quickly?”
Use a clear subject (email) or topic (chat), provide context, list questions, and propose a time or next step.
Template (email/chat):
Hello Name,
I’m working on project/task and got stuck on specific issue. I’ve tried brief attempts. Could you advise on 1–2 precise questions?
If helpful, I’m free to discuss today between 14:00–16:00. Thanks in advance!
Signal respect for their time and offer flexibility.
Stand at a respectful distance, keep your shoulders relaxed, and make brief eye contact. Use open-hand gestures and nod while listening. Avoid pointing at people; instead, point toward maps or objects.
Paraphrase what you heard and ask a focused follow-up.
Be honest, empathetic, and offer an alternative if possible.
Describe the symptom, what you tried, and any errors.
Use short scenarios and swap roles:
Show your map or the address on your phone to speed up the help.
In many Western contexts, direct + polite requests are welcomed, while some cultures prefer more indirect phrasing and additional softeners. When unsure, increase politeness: “Excuse me,” “If it’s not too much trouble,” and “please.” Observe local norms—how loudly people speak, typical distance, and whether small talk is expected.
In daily situations, a sincere “thank you” is enough. In workplaces, consider reciprocating later: share notes, provide feedback, or assist them in return. You can say, “If I can help you with anything, please let me know.”
Daily English Guide for Beginners: Speak with Confidence Every Day